If you have a business, there is a good chance that you understand what a referral system is. There’s also a good chance that you want to build your own type of referral system except for one problem: you don’t know how to ask a client to refer you. You don’t want to sound needy, but you do want to get your referral point across in a subtle way. One way you can do this is by connecting to your clients with a customer survey. A survey is a good way to mention your referral plan without sounding too pushy. In this article, we will state the advantages of using a client survey to ask for referrals and the steps you will need to do so.
How To Use A Client Survey To Ask For Referrals
The first step towards using a customer survey to earn referrals is to set up the survey. Try to stay on middle ground when creating the survey; nothing to simple or too hard. Once you have the survey set up, think of the best spot to put the referral request. It best to put it at the end, and once there, ask the client how they liked the survey and if they would be interested in signing up for the referral system.
If the customer does not accept your referral request, you can have the survey ask them why and if there are any flaws in the company’s product or service. Try to design a survey that is user friendly and combines questions about the company and the customer.
While the survey is a subtle approach to asking clients for referrals, never be scared to ask for a referral up front. Most clients will happily sign up for a referral program, especially if there are benefits involved.